Simmons Bank Community Affairs Officer in Little Rock, Arkansas


Position Summary

The Community Affairs Officer (CAO) will be responsible for developing and maintaining strong relationships with community groups and entities focused on affordable Housing, organizations that target low and moderate (LMI) communities, organizations that facilitate and encourage small business and small farm lending along with entities and organizations that primarily serve majority minority populations. The CAO will coordinate and oversee various Community Reinvestment Act (CRA) activities within a defined market to ensure compliance with lending, investment, and service guidelines established by management. This position is responsible for helping the bank meets its CRA goals and fair lending objectives. This position will serve as a resource for the staff in their designated service area on CRA related topics, and a partner with retail and commercial lending for business development referrals. The position also involves developing an understanding of the issues they face that impact the community and providing information to management.

Essential Duties and Responsibilities

  • Interface with community groups, governmental entities, and professional associations.

  • Represent the bank in all aspects of community outreach events and participate in approved initiatives.

  • Establishes and maintains relationships with government officials, community organizations, minority groups and key stakeholders to achieve Simmons Bank CRA and fair banking objectives.

  • Develop community relations strategies to ensure consistency and compliance with a focus on housing, workforce development, financial education and majority minority professional organizations in designated markets.

  • Advises local management on strategies and action plans to fulfill their CRA and fair banking goals; works with local market management to accomplish objectives.

  • Understand and promote use of community development/reinvestment programs/initiatives/subsidies available via state and municipal governments that advance community development lending.

  • With high visibility, externally and internally works closely with the various business lines to achieve CRA and fair lending goals.

  • Provide training and technical assistance for bank staff on issues related to community development.

  • Works with leads, personal contacts, and referrals from within the Bank, branch customer base and research to identify business development opportunities.

  • Collaborates with marketing, retail, and other appropriate departments who directly impact growth initiatives to ensure alignment of company goals.

  • Follow the Bank’s Information Security policies, ensuring that the processing and handling of all customer information and confidential bank information is done in a secure manner and environment.

  • Assesses community needs and the company's effectiveness and efficiency in meeting those needs and recommends changes and program improvements to management.

  • Develop and implement community and economic development projects, financial education, team member involvement, and community related initiatives and partnerships that create shared value to support community economic development in LMI communities and/or majority minority communities. Assist with implementation and communicating appropriate action plans to market leaders developed from CRA and Fair Lending data analytics.

  • Manage the CRA Representative program which requires working with designated staff persons throughout the bank.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


  • Excellent public relations skills and strong desire to promote community development

  • Possess excellent human relations, communications and business writing skills

  • Possess effective time management and organizational skills

  • Able to cope with pressure resulting from meeting required deadlines and reporting deadlines

  • Demonstrate teamwork in facilitating workflow while requiring significant level of diplomacy and trust to gain buy-in internally and externally.

  • High level of cooperation with others and responsive to the bank’s needs.

  • High level of accuracy and great attention to detail.

  • Demonstrate excellent customer service skills.

  • Able to work effectively without direct supervision.

  • Must be able to travel to perform required duties.

  • Confident communicator able to present information, in detail, summary or response, to all levels of management.

  • Ability to think creatively and strategically to execute complex projects, problem solve and develop community solutions with community partners.

  • Leadership experience collaborating with local nonprofits and local government.

  • Ability to plan and implement projects through the use of effective project management techniques

Education and/or Experience

  • 3-5 years of similar or related experience or an equivalent combination of education and experience.

  • An in-depth background in compliance or advanced level knowledge of the Community Reinvestment Act preferred.

Other Qualifications (including physical requirements)

  • Ability to maintain the highest level of confidentially and sensitivity towards all work-related information.

About Simmons Bank

Since 1903, Simmons Bank has been dedicated to helping people and businesses realize their financial dreams. Simmons is the subsidiary bank for Simmons First National Corporation (NASDAQ: SFNC), a publicly traded bank holding company headquartered in Pine Bluff, Arkansas. After merging with First Texas BHC, Inc., parent company of Southwest Bank, and Southwest Bancorp, Inc., parent company of Bank SNB, Simmons First National Corporation has grown steadily to more than $14 billion in assets along with 2,700 associates located in Arkansas, Colorado, Kansas, Missouri, Oklahoma, Tennessee and Texas. We’re growing! In fact, Fortune magazine recently listed Simmons as the 62nd fastest growing company in the U.S. Our growth has led to some amazing career opportunities. There’s never been a better time to join our team – a team dedicated to working together, high integrity, passion for all we do, and a commitment to high performance and personal and professional growth. If these cornerstones of company culture appeal to you, let’s talk!

Equal Employment Opportunity Information

Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Simmons First National Corporation and its subsidiaries are committed to Affirmative Action Programs consisting of results-oriented procedures to ensure equal employment opportunities. These programs require positive action in lieu of neutral non-discrimination and merit hiring/performance policies.

If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact Corporate Human Resources at 870.541.1137 or.

Requisition ID 2018-2754

Position Type Full Time